Transforming Travel Distribution with Modern Technology
Bear’s Consulting Company has developed and deployed a comprehensive travel platform that leverages the latest NDC (New Distribution Capability) standards to provide transparent, direct-to-airline booking experiences.
Project Overview
Our travel platform represents a fundamental shift away from traditional GDS-based booking systems toward modern, API-driven airline distribution. The platform serves multiple market segments including individual consumers, travel agencies, and corporate travel programs.
Technical Architecture
NDC 21.1 Implementation
- Direct Airline Integration - Real-time connectivity with major airlines
- API-First Design - RESTful architecture for modern integration
- Multi-Channel Support - Web, mobile, and API access
- Real-Time Processing - Live inventory and pricing
- Standardized Data - Consistent airline content aggregation
Platform Capabilities
- Consumer Booking Engine - User-friendly flight search and booking
- Corporate Travel Portal - Employee self-service with policy compliance
- Agency Support System - White-label solutions for travel agencies
- Payment Processing - Direct-to-airline payment flows
- Reporting Dashboard - Comprehensive analytics and reporting
Business Innovation
Transparent Pricing Model
Unlike traditional OTAs that markup airline fares, our platform displays official published fares directly from airlines. When contractual rates are available, the savings are passed through to customers.
Direct Payment Processing
Customer payments flow directly to airlines rather than through intermediaries, providing:
- Enhanced customer protection
- Simplified refund processes
- Reduced fraud risk
- Full loyalty program benefits
Curated Experience
Drawing inspiration from Costco’s retail model, we curate select routes and deals that represent exceptional value, simplifying the decision process for travelers.
Technology Stack
Backend Infrastructure:
- Cloud-native architecture
- Microservices design
- Auto-scaling capabilities
- 99.9% uptime SLA
Integration Layer:
- NDC 21.1 API connectivity
- Legacy GDS integration
- Payment gateway integration
- Third-party service APIs
Frontend Applications:
- Responsive web application
- Mobile-optimized interface
- Progressive web app capabilities
- Real-time updates
Results & Impact
For Individual Travelers
- Transparent Pricing - Customers see true airline fares
- Full Benefits - Retain all airline miles and credit card rewards
- Easy Refunds - Direct airline refund processing
- Better Content - Rich airline information through NDC
For Business Travelers
- Employee-Focused - Traveler experience prioritized
- Policy Compliance - Automated policy checking
- Comprehensive Reporting - Financial and operational insights
- Integration Ready - Connects with existing business systems
For Travel Agencies
- Modern Technology - Access to latest distribution capabilities
- Cost Effective - Reduced GDS fees and technology costs
- White-Label Options - Branded booking engines
- Professional Support - IATA-licensed ticketing and support
Industry Recognition
Our platform demonstrates expertise in:
- Modern travel technology implementation
- NDC standard compliance and certification
- Multi-channel distribution strategy
- Customer-centric business model innovation
- Enterprise-grade system architecture
Future Development
The platform continues to evolve with:
- Additional airline partnerships
- Enhanced mobile capabilities
- AI-powered personalization
- Expanded corporate travel features
- International market expansion
This project showcases our ability to architect and implement complex travel technology solutions that transform traditional industry practices while delivering superior customer experiences.